Effective Date: 28 August 2026
1. Introduction and acceptance of terms
These Terms of Service (the “Terms”) govern the use of services provided by Northbridge Sound Studios Ltd (the “Company”, “we”, “us”, or “our”), with its registered business address at Northbridge Sound Studios, 14a Theed Street, London SE11 4PX, United Kingdom.
By booking, attending, purchasing, using, or otherwise engaging any services offered by Northbridge Sound Studios Ltd, you (the “Client”, “you”, or “your”) agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.
These Terms apply to all services provided by Northbridge Sound Studios Ltd, including music recording sessions, mixing and mastering, voiceover and podcast recording, vocal coaching and session support, beat production and arrangement, live band tracking, and audio post-production.
2. Scope of services
Northbridge Sound Studios Ltd provides professional music and audio production services, which may include, without limitation:
- music recording sessions;
- mixing and mastering;
- voiceover and podcast recording;
- vocal coaching and session support;
- beat production and arrangement;
- live band tracking; and
- audio post-production.
Any service description, quote, estimate, schedule, or project plan is provided for guidance only and may be subject to change based on project requirements, technical considerations, availability, and Client instructions.
We may refuse, suspend, or terminate a service where we reasonably believe the project is unlawful, unsafe, offensive, technically unfeasible, or otherwise inconsistent with our studio policies or these Terms.
3. User obligations and responsibilities
You agree to:
- provide accurate, complete, and timely information relevant to your booking or project;
- arrive on time for scheduled sessions and be prepared to record or work as agreed;
- ensure that any materials, files, samples, lyrics, beats, recordings, artwork, or references you provide do not infringe any third-party rights;
- obtain all necessary permissions, licences, consents, and releases for any material you supply or request us to use;
- follow all studio rules, safety instructions, and reasonable directions from our staff or engineers;
- treat our personnel, premises, and equipment with care and respect;
- not bring illegal substances, dangerous items, or unauthorised equipment into the studio;
- not record, photograph, stream, or disclose any confidential studio processes, sessions, or materials without our prior written consent where consent is required; and
- be responsible for backing up and retaining your own project files and deliverables unless we expressly agree otherwise in writing.
You are responsible for any loss or damage caused by you, your representatives, guests, performers, or contractors while on our premises or using our services, except to the extent caused by our negligence or wilful misconduct.
4. Payment terms and conditions
All fees, rates, deposits, minimum session charges, and additional costs will be communicated in advance where reasonably possible. Unless otherwise agreed in writing:
- payments are due in the currency specified on the invoice or booking confirmation;
- a non-refundable deposit may be required to secure a booking;
- remaining balances must be paid by the deadline specified on the invoice, booking confirmation, or before release of deliverables;
- any overtime, extended session time, additional revisions, file transfers, storage, or special equipment requests may incur extra charges;
- all prices are exclusive of applicable taxes unless stated otherwise;
- late payments may result in suspension of work, withholding of deliverables, or cancellation of future bookings; and
- you are responsible for any bank charges, transfer fees, or payment processing fees incurred in connection with your payment.
Where a quote is provided, it is valid only for the period specified or, if no period is specified, for a reasonable period subject to market and scheduling changes. We reserve the right to correct pricing errors.
We may require full or partial advance payment for certain services, including high-demand sessions, custom production, or work involving substantial preparation or reserved studio time.
5. Cancellation and refund policy
Session bookings are made on the basis of reserved time and resource allocation. If you cancel or reschedule, you may be charged cancellation fees as follows unless a different policy is stated in writing for your booking:
- cancellations made with sufficient advance notice may be eligible for a partial refund of any deposit, at our discretion and subject to administration costs;
- late cancellations may result in forfeiture of some or all of the deposit;
- no-shows or cancellations made very close to the scheduled start time may be charged in full;
- rescheduling is subject to availability and may incur an additional fee;
- custom production, mixing, mastering, editing, arrangement, and post-production work commenced before cancellation may be non-refundable; and
- refunds, where approved, will be processed using the original payment method where reasonably practicable.
Except where required by applicable law or expressly agreed in writing, completed services, used session time, delivered work, and custom creative work are non-refundable. If a project is cancelled after work has started, you will remain liable for all work performed and costs incurred up to the cancellation date.
6. Liability limitations
To the fullest extent permitted by applicable law, Northbridge Sound Studios Ltd shall not be liable for:
- loss of profits, loss of business, loss of goodwill, or loss of anticipated savings;
- indirect, incidental, special, consequential, or punitive losses;
- loss or corruption of data, files, recordings, or media supplied by you, except where caused by our failure to exercise reasonable care and skill;
- delay caused by matters outside our reasonable control;
- third-party equipment failure, software issues, platform outages, or internet connectivity problems; or
- any claim arising from materials supplied by you or from your instructions, where we have acted in accordance with those instructions in good faith.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
Where liability cannot be excluded, our aggregate liability arising out of or in connection with any booking, service, or contract shall be limited to the total amount paid by you for the specific service giving rise to the claim, except where a different limit is required by law.
7. Intellectual property rights
All pre-existing intellectual property rights in our studio equipment, methods, processes, templates, software configurations, proprietary workflows, and materials remain the property of Northbridge Sound Studios Ltd or our licensors.
Unless otherwise agreed in writing:
- you retain ownership of original content you supply to us;
- you are responsible for ensuring that your content does not infringe third-party rights;
- ownership of masters, mixes, edits, stems, session files, or production assets may remain with us until full payment has been received;
- we may grant you a limited, non-exclusive licence to use delivered final files for the purpose agreed between the parties; and
- we may retain copies of project files, backups, and notes for operational, archival, quality control, and legal purposes.
If a project involves collaborators, featured artists, producers, writers, session musicians, or other contributors, you are responsible for obtaining all necessary rights clearances and documenting any agreed ownership splits, credits, or usage permissions.
We may, with your prior consent where required, use non-confidential project excerpts, photographs, or studio footage for portfolio, promotional, and marketing purposes, subject to any reasonable restrictions agreed in writing.
8. Data protection and privacy
We collect and process personal data in connection with bookings, communications, invoicing, session administration, project delivery, and studio operations. We will handle personal data in accordance with applicable data protection and privacy requirements.
Personal data may include names, contact details, payment information, booking history, project-related communications, and technical metadata. We may share data with trusted service providers where necessary for operations, payment processing, storage, accounting, legal compliance, or service delivery.
You acknowledge that recording sessions may involve the capture of voice, music, and other personal or creative content. You are responsible for informing all participants in your session of any recording and obtaining any consents that may be required from them.
For privacy enquiries, please contact us using the details set out in Section 12.
9. Force majeure
We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to fire, flood, epidemic, pandemic, power failure, equipment breakdown, internet or software outages, labour disputes, civil disturbance, war, terrorism, government action, transport disruption, or acts of God.
If a force majeure event occurs, we may suspend performance, reschedule sessions, modify delivery timelines, or terminate the affected booking where performance becomes impracticable or impossible.
10. Changes to terms
We may update or modify these Terms from time to time to reflect changes in our services, operational practices, legal requirements, or business needs. The updated Terms will apply from the date they are published or otherwise communicated to you.
Your continued use of our services after any update constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you should cease using our services and contact us regarding any outstanding booking or project.
11. Applicable law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws applicable to the business operations of Northbridge Sound Studios Ltd in the United Kingdom.
Subject to any mandatory rights you may have under applicable law, the courts with competent jurisdiction over the business address of Northbridge Sound Studios Ltd shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the services provided.
12. Contact information
If you have any questions, complaints, cancellation requests, privacy enquiries, or other communications relating to these Terms or our services, please contact:
- Northbridge Sound Studios Ltd
- Address: Northbridge Sound Studios, 14a Theed Street, London SE11 4PX, United Kingdom
- Email: [email protected]
- Phone: +44 20 7340 9186
13. Severability clause
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or other competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or, if that is not possible, it shall be severed from these Terms.
The remaining provisions shall continue in full force and effect. Any failure or delay by us in enforcing any provision of these Terms shall not constitute a waiver of that provision or any other rights.
By proceeding with a booking or using the services of Northbridge Sound Studios Ltd, you confirm that you have read, understood, and agreed to these Terms of Service.